Privacy Policy

We are always conscious and respectful of your personal privacy.

At Obsidian Roofing we recognise the importance of protecting your personal information. This Privacy Policy will answer your questions about the kind of information we collect and how we use it. We reserve the right to modify this Privacy Policy at any time without prior notice. If we change or update our Privacy Policy, we will post the revised policy here, and any changes will apply to all information collected by Obsidian Roofing, including previously collected information.

What information do we gather and how do we use it?

We collect information about your visits, such as service provider, browser type, operating system, pages accessed on our web site and the date and time of access to optimise your user experience and enhance your time spent with us online. We also receive information telling us what site you came from. These statistics do not contain any personal identifiable information.

In the ordinary course of our business, we gather personally identifiable data about you, including:

  • Information you provide, such as your name, telephone number(s), e-mail address(es), suburb and street address
  • Information about the services you require and when you require them, such as the locations, dates and times

Who do we share your personal information with?

Information that you provide us with is used to contact you, electronically and / or via telephone, to accurately quote for the work you are interested in having completed. We may also contact you about any completed work for customer service purposes or to make alterations or cancellations to any appointments that have been made. We do not disclose any information about you to any third parties unless we have your prior consent or disclosure is necessary to achieve the purpose for which it was given. Where there is a legal obligation Obsidian Roofing may disclose information against someone who represents a threat to Obsidian Roofing’s interests (eg customer fraud) or whose activities could harm others.

Use of ‘Cookies’

A ‘cookie’ is a set of data that a website server stores on your computer. Cookies enable websites to recognise your computer and to ‘remember’ your entries as you move from page to page, or even when you revisit the site from time to time using the same computer.

At Obsidian Roofing, we use cookies which are required to provide enhanced functionality on the website by storing your preferences. We also use cookies to improve the website performance to further enhance your user experience. We do not sell the information that is collected by cookies.

If you would like to know more about cookies and how to control or delete them, you can learn more on

Third Party Websites

Our website may contain links to third party websites, which may or may not be operated in conjunction with our website. We do not monitor or control the information collected when you choose to ‘click through’ links to these websites. The treatment of user data by the operators of third party websites may be different from ours. For details regarding their treatment of personally identifiable data about you, you will need to read their privacy policies or contact them.